FAQ

  • Shopping Online:

Please browse our online product catalogue to make your purchase.

STEP 1

If you would like to purchase an item, click on “shop now.” You can then add this item to the cart and continue shopping or proceed to checkout.

STEP 2

If you would like to checkout, please confirm the quantity you wish to purchase and click on the” checkout” link underneath your order. You will then be required to sign into your account with us or create a new account. After you have signed in, you will be asked to provide us with your billing and delivery details.

STEP 3

Once you have filled in your billing and delivery information, you will be required to make the payment for your order. Your order will be immediately processed online.
A confirmation email will be sent to you.

 

  • Online Security:

All transactions at Privedashop are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Privedashop is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties to ensure that the best security practices are adopted by major online vendors where all payments are processed in real-time for your protection and immediate peace of mind.

You can tell your browser is in secure mode at “Checkout” by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.

  • Cash On Delivery T&Cs:

In our sincere efforts to serve our customers better, we have introduced Cash on Delivery (COD) facility which will be valid all over India. COD facility allows you to pay for your orders through cash at the time of delivery at your provided address.

Kindly go through the following terms & conditions for availing COD facility on your next order

  • COD FACILITY IS AVAILABLE FOR INDIA ORDERS ONLY.
  • THERE IS SPECIFIC CHARGE OF INR 50 TO AVAIL COD ON ANY ORDER VALUE 
  • CASH ON DELIVERY SERVICE AVAILABLE ONLY IN SELECT REGIONS.
  • PLEASE NOTE THAT THE CASH ON DELIVERY (COD) CONVENIENCE CHARGE AND THE SHIPPING CHARGE WOULD NOT BE INCLUDED IN THE REFUND VALUE OF YOUR ORDER AS THESE ARE NON-REFUNDABLE CHARGES.
  • ORDER WILL BE CANCELLED AND MAIL WILL BE SENT ON YOUR EMAIL ID IF REGION IS NON SERVICABLE
  • Are Priveda Products paraben Free?

Absolutely. As a matter of fact, all our products are not just Paraben-Free but also free from Phthalates, PEG, DEA, Fragrances, Dyes, Formaldehyde and other ingredients which isn’t suitable for Skin

  • Do you use Preservatives?

Yes. And here’s why: water-based skincare and cleaning products without preservatives can get contaminated and breed harmful bacteria and microorganisms. That said we do not use harmful preservatives like parabens, phenoxyethanol etc. but instead use safe preservative systems usually used for food products.

  •  Have you Tested your Products on animals?

We do not support animal testing. Plus, how can you test a Human product on an animal? Right? However, we have clinically tested all our products on humans with patch testing to ensure no product cause any allergy. Priveda Products  is absolutely S-A-F-E.